Phase 1 of 4 (Additional phases reviewed on Yelp): This review is for the estimate and Installation process only.
We were looking to install AC as our house does not have one. We do have a whole house fan use it but time of use is limited to temperature. We wanted to get this for the humidity which has not exceeded a total of 8 weeks in any given year over the past 22 years.
Anthony arrived on time went around the property and surveyed the area. Since this was not our first estimate our request for specific quotes were fine tuned to include replacing the existing heater (ours is 30 yrs old with only 8 yrs of use but parts may be hard to come by)
1752 SqFt - 2 Story - Replace All Exposed Ducting, Install New AC - Install Dual Zone Control, pull Permit & Leak Testing
Recommend Unit: Bryant
For our Job: 3 Ton - 2 stage Heater & 5 Stage - 18 SEER AC.
After actually running the Manual J or J Load Calculations, Anthony figured a 2.5 Ton unit would suffice (Manual J, It calculates the amount of heating and cooling BTU's needed for the whole house - taking into account the size of the room, the number and size of windows, the height of the ceilings and the climate.) We realize Anthony has been in the business over 30+ years and knows his stuff, but we also looked at the rapidly changing climate and the fact we may someday have more people in the house so we asked that the original quoted 3 Ton be installed, and Anthony accommodated.
Our quotes were broken down separately based on our requests :
1. Air Conditioner, Heater, Ducting and Thermostats Installed (our Nest would get replaced as it would not control all the systems features.
2. Same as above with the addition of Merv healthy climate filtration system, Permit & Testing.
Anthony was a pleasure to work with and answered all the questions we had. And after reviewing all the quotes and systems offered we chose to go with Major League.
Can't say enough good things about the entire process.
Throughout the whole job we had the same 2 man Team (RJ & Cesar), they were very considerate and conscientious, efficient and organized, on time, polite, worked well together, cleaned up daily (wouldn't have even known they were there other than the fact of having to enlarge the return vent & had to add a new thermostat) no cussing or smoking, couldn't of had a better experience and installation crew if we were able to order or hand pick it ourselves.
Being this a new and costly project we tried to educate ourselves on questions to ask.
1. Size or Capacity System Do I Need.
2. Can the current Ductwork be Used.
3. Are there new Technologies I should consider.
4. What brands do you offer and why do you prefer those brands.
5. Do you handle all the necessary Permits and approvals with the local authorities.
6. Leak Testing & Cost (where applicable)
7. Do you offer payments - through your company or manufacture - at what cost. If paying by credit card is there an additional fee?
8. What kind of guarantee does the company make on the installation as well as the equipment.
9. Is a service contract included or available - what is covered under the contract - unit, ducts, etc.
10. Timetable for installation.
11. Will our current thermostat work with the new unit?
12. What is the recommended SEER rating.
13. Are the parts proprietary to the unit and how hard is it to get parts or get service once out of warranty
Also looked up the product recommended, customer reviews and satisfaction, service, repair, etc.
Major factors to consider when making a decision, each of which will affect your final cost to install: Brand (some brands have more value than others but doesn't mean they are more expensive) , features (only buy what you need or truly want & skip the rest), and contractor.
In most cases it boils down to the proper installation of the equipment. With communicating HVAC systems many of the systems problems are due to faulty installation as some installers don't have the experience to do it correctly.